Barton Goldenburg – Best Selling Author, Founding President of ISM & Digital Transformation Strategist.

Barton Goldenberg is a trailblazer in customer relationship management and digital transformation. As founder of ISM Inc., he has spent decades guiding major organisations through the integration of CRM systems, AI, virtual and augmented reality, and emerging Metaverse strategies. His forward-thinking approach has enabled global brands to create seamless customer experiences in an ever-evolving digital landscape. Barton is also the author of multiple influential books on CRM and a highly sought-after keynote speaker. Recognised for his insight into technology trends and business strategy, he has appeared in leading publications and continues to shape the conversation on customer engagement and innovation worldwide.

Speaker Topics

• Virtual Reality/Augmented Reality: The Most Disruptive Technology for the Next Decade
• Top 5 Technologies Driving Successful Digital Transformation
• Become a Digital Disruptor
• Digital Customer Communities are the Way of the Future
• AI & Data Analytics: Adapting to Your Customers’ Changing Behaviour
• How to Develop a Prosperous Business Strategy in the Metaverse
• AI & Data Analytics: Driving Customer Behaviour

Credentials & Impact

Barton Goldenberg is a leading authority on applying AI, spatial computing, and immersive technologies to drive business growth. Through his consultancy, ISM Inc., he has helped multinational companies integrate advanced AI tools into customer relationship management, marketing automation, and service delivery. His expertise bridges emerging technology and practical execution, enabling organisations to adapt quickly to evolving digital trends. Regularly invited to speak at global conferences such as Dreamforce, CES, and AWE, Barton is known for translating complex AI concepts into clear, actionable strategies. His industry commentary, published in respected business and technology outlets, continues to shape how companies approach AI-driven transformation.

Publications & Media

Barton Goldenberg is the author of acclaimed works, including “CRM Automation“, “CRM in Real Time“, and “The Definitive Guide to Social CRM“, each offering practical strategies for leveraging technology in customer relationship management. In addition to his books, he has written extensively for DestinationCRM on AI’s role in marketing and customer engagement, with further features in CIO Magazine, CRM Magazine, and USA Today. His publications and media presence continue to influence how organisations implement AI and digital strategies to boost customer loyalty and business growth.

Why Book Barton Goldenberg?

Barton Goldenberg captivates audiences with his ability to make complex technology trends clear, relevant, and exciting. Known for his energetic delivery, he connects with diverse audiences, whether at global conferences or executive retreats, by tailoring content to their industry challenges. His sessions leave attendees motivated and equipped with practical steps to embrace innovation, making him a trusted choice for events seeking inspiration and strategic clarity on the future of business.

To book Barton Goldenberg to speak at your event, call SpeakOut on +44 (0) 20 8914 8966. Alternatively, complete our contact form to begin your enquiry.