Retired British Army Major, Former Royal Marine & The Only Person To Receive Both Gallantry Medals

Dom is a former British Army Major and one of the most decorated figures in modern operational leadership, known for his extraordinary courage and decisive action in crises. As the only individual to be awarded both the George Cross and the Queen’s Gallantry Medal, his achievements set him apart globally. He is widely recognised for his role in responding to terrorist attacks in Nairobi, the 2013 Westgate Shopping Mall Attack and the Dusit Hotel Attack in 2019, where he entered dangerous environments to help evacuate civilians under fire. As a speaker, Dom draws on these experiences to deliver powerful lessons on leadership, responsibility and performing when every decision counts.

Dom’s career began when he joined the Royal Marine Commandos as a teenager for a £10 bet, quickly developing the discipline and mental resilience required for elite military service. He operated in complex environments including the Falklands, Central America and the Balkans, gaining first-hand experience of leadership under pressure. He later transferred to the British Army, rising to the rank of Major and spending significant time within UK Special Forces. After leaving the military, Dom continued working in high-risk environments, leading hostage rescue operations and advising governments and organisations as a Security Risk Manager across Sub-Saharan Africa.

His actions have been recognised with the highest honours for bravery in the United Kingdom. Dom was awarded the George Cross for his heroism as a civilian during a terrorist attack and previously received the Queen’s Gallantry Medal for his military service, making him uniquely distinguished. He also holds the Queen’s Commendation for Valuable Service, reflecting consistent excellence throughout his career in some of the world’s most dangerous situations.

Today, Dom is a sought-after speaker who brings clarity and realism to the concept of leadership. He translates extreme experiences into practical insights, helping audiences understand how to remain composed, make sound decisions and support others in challenging circumstances. His grounded approach and compelling storytelling ensure his sessions resonate with leaders at every level.

Why Hire Dom Troulan?

Dom offers organisations a rare perspective on leadership shaped in real-world crisis situations. His keynote speeches focus on decision-making under pressure, accountability and building trust in unpredictable environments. He provides practical strategies that leaders can apply immediately, from maintaining situational awareness to communicating effectively when the stakes are high. Drawing on experiences where lives depended on his actions, Dom delivers impactful, engaging sessions that challenge conventional thinking and inspire audiences to lead with confidence, resilience and purpose in demanding and fast-changing environments.