Navigation

Call Us

+44 (0)131 440 9226

Email Us

Email Agent of Belinda Parmar

Belinda Parmar OBE is one of the world’s leading authorities on empathy, technology and business performance. She is a British entrepreneur, qualified barrister, and CEO of The Empathy Business, a consultancy that helps organisations embed empathy into leadership, culture, and customer experience.

She is internationally recognised for her work at the intersection of artificial intelligence, emotional intelligence, and business performance. She is also the creator of the Global Empathy Index, published in the Harvard Business Review, which connects empathy rankings directly to earnings, productivity and retention. Her latest innovation, the AI-powered Empathy Index, uses artificial intelligence to measure empathy across global organisations. She is serving as a Non-Executive Director for the UK Ministry of Defence and is also a Young Global Leader with the World Economic Forum.

Belinda has worked with leading organisations, including Lexus, Lloyds Bank, Toyota, and Aston Martin, helping them transform culture and performance through empathy. Her work with AGL, one of the world’s largest energy companies, led to a 20.9% drop in customer complaints and $1.7M in savings. Recognised for her impact in society, Belinda was awarded an OBE for Services to Women in Technology and named a top 20 diversity champion in 2021.

Belinda is the author of Little Miss Geek and The Empathy Era, and is currently writing a leadership playbook on turning empathy into a practical toolkit for the AI era. Her work has been featured in the Financial Times, BBC, Forbes, and The Guardian. She also regularly speaks at global conferences, including Davos and the United Nations, on empathy and AI. Belinda Parmar delivers practical strategies backed by behavioural science, data, and global recognition.

Belinda Parmar OBE is hired as a speaker for her pioneering expertise in empathy, artificial intelligence and business transformation. As the CEO of The Empathy Business and creator of the Global Empathy Index featured in the Harvard Business Review, Belinda delivers evidence-based insights into how empathy drives commercial success, productivity and workplace culture. She is widely recognised for translating complex conversations around AI and emotional intelligence into practical business strategies. Having delivered influential talks for global organisations and leadership audiences worldwide, Belinda equips businesses with the tools to build more human-centred, high-performing and future-ready organisations.

  • VIDEOS
  • TESTIMONIALS
  • SPEAKING TOPICS
  • COSTS

“Belinda delivered a compelling and impactful session that clearly resonated with leaders. She positioned empathy as a core leadership capability — not a “nice to have” — and explored how it enables leaders to support people through change, build trust, and sustain performance in times of uncertainty. The practical insights and tools gave leaders a clear line of sight between empathetic leadership and successful change outcomes, reinforcing empathy as a critical enabler of how we lead at Kier.” – Kier Group

“Your presentation on Human Leadership in an AI World really resonated with our people. I particularly love that shift from inspiration to action. I feel empowered to do instead of just talking about it now. Thank you and what an amazing event!”- Novartis

“Belinda’s keynote was a wild success. I overheard many people say that this was their favorite session. I would be honored to do any work with Belinda again—she is professional, engaging, interesting, and so very thought-provoking.” – Sarah, Zendesk

“Every organisation and leader would benefit from the challenging business insight Belinda delivered. It made me realise how desensitised I’d become to the ‘norms of communication.’ It also took behavioural economics to a new level.” – Sue, Barclays UK

“Belinda is a charismatic and engaging speaker who had the entire audience captivated throughout. Through the whole process, Belinda made sure we had everything we needed to make our event a success and it worked. We are already planning our next project together.” – Tracey, OpenMarket Ltd

“Just wanted to give you some feedback on Belinda, who spoke at our IWD event today as we really couldn’t have asked for a better speaker. She took the time to prep with us (more than once), she really listened to our goals for the event and tailored her content with examples to match our audience expectations. Her delivery on the day was incredible; personable, funny, authentic and solicited really strong feedback from our attendees. We would absolutely recommend her to other businesses looking for someone to speak in her area of expertise and please don’t hesitate to contact me if anyone needs a reference.” – Laura, Marketing Director EMEA, Bullhorn

  • Human Leadership in an AI world
  • Artificial intelligence is reshaping the way we live and work, yet it cannot replicate the essence of what makes us human: our ability to connect, to feel, and to lead with empathy. In this keynote, Belinda Parmar OBE explores what human leadership means in an AI-driven world, drawing on her experience working with organisations across the United States, Australia, South Africa, and the UK and how leaders navigate complexity where trust, technology, and human judgement collide.

The cost of hiring Belinda Parmar depends on your event format, location, duration and any travel requirements. For an accurate and tailored quote, please contact a SpeakOut booking agent for expert guidance.