Technology Communications Strategist, Founder of EVA Consultancy, Hosts the ‘Insight Story’ Podcast for Kaspersky & Technology Keynote Speaker

Susi O’Neill is a Technology Communications Strategist, Founder and Director of EVA Digital, and one of the UK’s leading keynote speakers on artificial intelligence, digital trust and technology transformation. Rather than focusing solely on the capabilities of AI, Susi helps organisations understand why technology initiatives succeed or fail, placing people, trust and culture at the heart of lasting transformation. As businesses move beyond simply adopting AI tools, her work explores how leaders can build confidence, encourage responsible innovation and create meaningful change without compromising customer relationships or organisational values. Trusted by organisations including Bank of America, SWIFT, Kaspersky, Finastra and the UK Financial Conduct Authority, Susi has become a highly respected voice on the future of AI adoption. Her practical, evidence-led approach has made her a sought-after speaker for leadership conferences, executive offsites and digital transformation events around the world.

Susi’s career has been built at the intersection of technology, communications and innovation. She began working in digital marketing, communications and content strategy, developing expertise across a series of senior leadership positions. These included Interim Head of e-Marketing at Kaplan International, Associate Digital Strategy Consultant at Creation Healthcare, Head of Digital at Scope, Head of Digital and Content at The River Group, Associate Director of Content Strategy at OgilvyOne Worldwide, Creative Content Director and Editor-in-Chief at Zone, Content Strategy Director at MSL UK, and Chair of the Mobile & Connected Marketing Council for DMA UK. She later became Head of Global Brand Content at Kaspersky, where she led international thought leadership programmes and helped communicate complex cybersecurity and emerging technology topics to global audiences. Alongside her corporate career, Susi also worked as a freelance consultant and writer, further strengthening her expertise in technology communications, strategic marketing and audience engagement.

Building on this extensive experience, Susi founded EVA Digital, a consultancy dedicated to helping organisations embrace AI and emerging technologies in ways that inspire trust and deliver measurable business value. Through EVA Digital, she works with senior leaders to improve AI adoption, strengthen digital trust and create people-first technology strategies that drive long-term success. She is recognised as one of the Top 50 Global Women in Content, hosts Kaspersky’s award-winning Insight Story technology podcast, and authors the respected Rethinking the Hype Cycle newsletter, where she analyses emerging technology trends with clarity and practical insight. In 2026, Susi further strengthened her thought leadership by introducing the Trust Compass framework and SAGE methodology, providing organisations with a practical blueprint for improving AI adoption, overcoming resistance to change and building trust with both employees and customers.

Beyond her consultancy work, Susi is a familiar face across the technology media landscape. She regularly appears as a technology expert on BBC World News and contributes to the global technology podcast Somewhere on Earth, sharing informed commentary on artificial intelligence, cybersecurity and digital innovation. Earlier in her career, Susi also performed as an electronic musician, presenting acclaimed live shows on the history of electronic music at sold-out theatres and the Edinburgh Fringe Festival, experience that has helped shape her engaging and confident speaking style. Today, she combines research, storytelling, humour and real-world business experience to make complex technologies accessible for audiences of every level. Rather than adding to the hype surrounding AI, Susi equips leaders with practical strategies that improve adoption, encourage responsible innovation and ensure technology creates lasting value for organisations, employees and customers alike.

Why Hire Susi O’Neill?

Susi O’Neill is hired by organisations that want to move beyond the AI hype and unlock genuine business value from technology transformation. Combining strategic expertise with engaging storytelling, she helps leaders understand why AI initiatives succeed or fail, focusing on the trust, culture and behaviours that drive lasting adoption. Her keynote presentations are packed with practical frameworks, real-world examples and actionable insights, empowering audiences to embrace AI with confidence while strengthening customer trust, employee engagement and organisational performance. Blending humour, research and commercial experience, Susi delivers thought-provoking sessions that leave leaders equipped to implement AI responsibly and successfully.