Founder of Convince & Convert Consulting, Co-Founder of The Tequila Report & Named The World’s No.1 Global Guru for Internet Marketing in 2024
Jay Baer is a globally recognised business growth and customer experience strategist, celebrated for helping organisations turn customer focus into a competitive advantage. As the Founder of Convince and Convert Consulting and Executive Director of Slingshot, Jay has advised leading global brands including Nike, Hilton and the United Nations. A serial entrepreneur, he has founded five multi-million dollar companies and authored seven bestselling books on marketing and customer experience. Widely regarded as one of the most influential voices in his field, Jay was named the world’s number one global guru for internet marketing and number two for customer experience in 2024.
Jay began his career in politics, working as a direct mail specialist for a United States Senator before moving into government communications as a spokesperson. He later transitioned into the private sector, gaining experience in environmental services marketing before launching his first business. Over time, Jay built and scaled multiple successful companies, culminating in the creation of Convince and Convert, a consultancy that blends strategy, research and execution for global clients. Alongside his consultancy work, he has taken on leadership roles such as Executive Director of Slingshot, while also expanding his influence into media and niche markets, including as Co-Founder and Editor of The Tequila Report.
Throughout his career, Jay has received significant recognition for his impact on marketing and customer experience. He has written seven bestselling books that have become essential reading for business leaders seeking to improve customer engagement and loyalty. His podcast, Social Pros, was named one of the top marketing podcasts by the Content Marketing Awards, reinforcing his authority in the digital space. In addition, Jay has been inducted into the Professional Speaking Hall of Fame, a testament to his excellence on stage and sustained contribution to the speaking industry.
Beyond his corporate and speaking achievements, Jay has built a distinctive personal brand that extends into lifestyle and digital influence. As the Founder of Tequila Jay Baer, he has become the second most popular tequila influencer in the world, demonstrating his ability to translate marketing expertise into diverse sectors. This blend of entrepreneurial success, research driven insight and engaging storytelling ensures Jay remains a highly sought-after speaker for organisations looking to improve customer experience and drive sustainable growth.
Why Hire Jay Baer?
Jay is hired as a speaker for his ability to transform complex customer experience and marketing strategies into clear, actionable insights. A Hall of Fame speaker, he has delivered keynote presentations for major global organisations and industry events, consistently earning high acclaim for his engaging and practical style. Drawing on real world case studies and original research, Jay equips audiences with proven methods to attract, retain and delight customers. His experience across multiple industries ensures his talks resonate with senior leaders seeking measurable business impact.
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“The content and delivery were excellent. Educational, fun and charming. The slide deck and cadence were perfectly trimmed to match the allotted time. Jay’s expertise simply shined. He knew exactly how to convey the messages, and the integrated references to our brand, business category and target consumers were organic and impactful. His speech made a profound and lasting impact on our company.” – Ainė Jegerskė, Manager Consumer Experience Baltic States, Philip Morris Baltic
“Jay was amazing! We loved that he tailored the presentation to our business and included some of our own data. I was shocked by consumer expectations around speed! He also did a great job of adding humour throughout to keep the audience engaged.” – John Le, Apartments.com
“Jay Baer’s keynote was the perfect way to start our two-day event. His energy and enthusiasm during his session kept our audience completely captivated and wanting more! He delivered valuable, important insights and ideas about customer experience to our audience, and his team was a pleasure to work with for the entire event process.” – Clint Salter, CEO, Dance Studio Owners Association
- Human.Kind: How to Keep it Real and Win in This Age of Automation
- Quick. Clear. Kind. The 3 Unbreakable Rules of Customer Loyalty
- Time IS Money: How to Exceed Customers’ Need for Speed
- Ignite a Word of Mouth Wave: How to Stand Out and Create Customer Conversations
- Embrace Complaints and Boost Your Business
The cost of hiring Jay Baer depends on your event format, location, duration and any travel requirements. For an accurate and tailored quote, please contact a SpeakOut booking agent for expert guidance.
